Everything you need to know before handing over the hamper.
Good to know
Frequently asked questions.
01
What services do you offer?
We offer self-service laundry, Wash & Dry, Wash, Dry & Fold, and commercial laundry services. Our Wash & Dry and Wash, Dry & Fold services are available for walk-in drop-off, scheduled drop-off, or convenient door-to-door pickup and delivery. For commercial laundry needs, contact our team to discuss customized service options and pricing. Learn more on our Services page
02
How much do you charge?
Our Wash & Dry service is $2.00 per pound, and Wash, Dry & Fold is $2.75 per pound, both with a 15 lb minimum. Self-service pricing varies by machine size. For commercial laundry, contact us for customized pricing based on your business needs.
03
How long does wash-and-fold take?
Our standard turnaround time is 24 hours. Need it sooner? Rush service is available. Call us for details 808-430-3344.
04
What are your hours?
We’re open daily from 6 a.m. to 8 p.m.
05
What payment methods do you accept?
We accept cash and all major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
06
Is parking available?
Yes. We have designated on-site customer parking, making it easy to load and unload your laundry.
07
Do you accept bulky items?
Yes! We accept blankets, comforters, mattress pads, and other oversized bedding. Items that are especially thick, oversized, heavy, or made with dense filling or materials may be considered bulky and are subject to an additional $8 bulky-item fee per item. Please note that we do not accept pet beds, rugs, or large bath mats.
08
Can you handle delicate or special-care items?
Yes. Let us know about any special-care items when you drop off your laundry, and we’ll determine the best way to care for them. Special handling may require an additional fee depending on the item and care needed.
09
Do you offer stain treatment or pressing?
Yes. Stain treatment is available for an additional fee. While we’ll always do our best, stain removal can depend on the fabric and the type and age of the stain, so complete removal cannot be guaranteed. Pressing is also available for an additional fee when you’d like your items returned crisp and ready to wear.
10
Do you provide detergent and fabric softener?
Yes. Detergent and fabric softener are included with our wash & fold service. Have a favorite of your own? You’re welcome to bring it along if it’s High Efficiency (HE) rated. Not sure if it's HE? We are happy to check for you!
11
Is your facility clean and secure?
Absolutely. Our climate-controlled facility is staffed during operating hours, regularly cleaned and maintained, and monitored by security cameras.
12
How often are your machines cleaned?
Every machine is thoroughly cleaned daily at closing. We take cleanliness seriously; from the laundry you hand us to the machines we wash it in.
